FAQs

'Add a new participant' button missing

Q: Why I cannot see 'Add a new participant' button for my study?

Questions about 'Completed' status

Q: At what point do we register the patient as COMPLETE. Do we have to do this this?

Q: If we have not updated the “complete” status of participants, can we do so retrospectively?

Q: If a participant dies during a trial participation, should we change the status to “withdrawn” or “completed” on the date of death?

Q: Is it for us to update Siteline about the “completed” status of each participant?

Recruitment activity not reaching CPMS

Q. Why is my recruitment activity not being sent to CPMS?

Setting up sub-departments

Q. How to set up sub-departments for my department?

Timeliness of recruitment reporting

Q: At which stage should patients be entered onto Siteline?

Unable to log on to Siteline

Q: Unable to log on to Siteline

User accounts and studies

Q: If I remove a project from my team project list, would it also remove the user account associated with that study?

Year of Birth data collection

Q: Year of Birth (YOB) collection for studies - what is this?

Q: How to configure Siteline for YOB data collection?

Q: How to update Year of Birth (YOB) for 100s of participants in one go?